Cosmo Online Casino in Australia – Terms and Conditions

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Содержимое

• Account Registration and Verification

• Verification Process

• Gameplay and Wagering Requirements

• Withdrawal and Cancellation Policies

Cosmo Online Casino is a leading online gaming platform in Australia, offering a wide range of exciting games and promotions to its players. As a responsible and reputable online casino, Cosmo is committed to providing a safe and secure gaming environment for its customers. To ensure a smooth and enjoyable gaming experience, we have established a set of terms and conditions that govern our relationship with our players.

By registering an account with Cosmo Online Casino, you agree to be bound by these terms and conditions, which are subject to change at any time. It is your responsibility to review these terms and conditions regularly to ensure that you are aware of any changes or updates.

General Terms and Conditions

Cosmo Online Casino is a product of Cosmo AU, a company registered in Australia. Our online casino is licensed and regulated by the relevant authorities in Australia, ensuring that all games and promotions are fair and transparent.

By playing at Cosmo Online Casino, you acknowledge that you are at least 18 years old and that you are aware of the risks associated with online gaming. You also agree to comply with our terms and conditions, including our responsible gaming policy, which is designed to promote responsible and safe gaming practices.

Game Rules and Payouts

All games offered by Cosmo Online Casino are governed by specific rules and payout structures. These rules and payout structures are designed to ensure that all games are fair and that all players have an equal chance of winning. You can access the game rules and payout structures by clicking on the «Game Rules» link on our website.

We reserve cosmocasino the right to modify or change the game rules and payout structures at any time, and it is your responsibility to review these changes regularly to ensure that you are aware of any updates or changes.

Deposits and Withdrawals

Cosmo Online Casino offers a range of deposit and withdrawal options, including credit cards, debit cards, and e-wallets. You can access our deposit and withdrawal options by logging into your account and clicking on the «Deposit» or «Withdraw» link.

We reserve the right to modify or change our deposit and withdrawal options at any time, and it is your responsibility to review these changes regularly to ensure that you are aware of any updates or changes.

Account Closure and Termination

We reserve the right to close or terminate your account at any time, without notice, for any reason. You agree that we may terminate your account and forfeit any and all funds in your account, without liability or compensation.

If your account is closed or terminated, you will no longer be able to access your account or play at Cosmo Online Casino. You agree to release and hold harmless Cosmo Online Casino, its affiliates, and its employees, from any and all claims, damages, or expenses arising out of or in connection with the closure or termination of your account.

Dispute Resolution

In the event of a dispute, you agree to submit to the jurisdiction of the courts of Australia and to be bound by the laws of Australia. You also agree to submit to the dispute resolution process outlined in our terms and conditions, which is designed to provide a fair and efficient means of resolving disputes.

We reserve the right to modify or change our dispute resolution process at any time, and it is your responsibility to review these changes regularly to ensure that you are aware of any updates or changes.

Cosmo Online Casino is committed to providing a safe and secure gaming environment for its players. By playing at our online casino, you agree to be bound by these terms and conditions, which are subject to change at any time. If you have any questions or concerns about our terms and conditions, please do not hesitate to contact us.

Account Registration and Verification

Cosmo Online Casino in Australia requires all players to register and verify their accounts before making a deposit or playing any of our games. This is a one-time process that helps us ensure the security and integrity of our platform.

To register, simply click on the «Sign Up» button on our homepage and fill out the registration form with your personal details. You will need to provide your name, email address, phone number, and a unique password. Please ensure that you enter all the required information accurately and completely.

Verification Process

Once you have registered, you will need to verify your account by providing proof of identity and address. This is a mandatory step to comply with Australian gambling regulations. You will need to upload the following documents:

– A copy of your government-issued ID (driver’s license, passport, or national ID card)

– A utility bill or bank statement that shows your name and address

We will review your documents and verify your account within 24-48 hours. You will receive an email notification once your account has been verified, and you will be able to make a deposit and start playing.

If you encounter any issues during the registration or verification process, please do not hesitate to contact our support team. We are here to help you 24/7 and will do our best to resolve any problems you may encounter.

By registering and verifying your account, you agree to our Terms and Conditions and confirm that you are at least 18 years old and that you are not a resident of a country where online gambling is prohibited.

Gameplay and Wagering Requirements

At Cosmo Casino, we understand the importance of clear and transparent gameplay and wagering requirements. As a responsible and licensed online casino in Australia, we are committed to providing our players with a fair and enjoyable gaming experience.

Below, you will find the general terms and conditions that apply to all games at Cosmo Casino, including the wagering requirements for each game. Please take the time to read and understand these terms before playing, as they are a binding agreement between you and Cosmo Casino.

Gameplay Terms:

1. All games at Cosmo Casino are played for real money, and all winnings are credited to your account in Australian dollars (AUD).

2. The minimum bet for all games is AUD 0.20, and the maximum bet is AUD 100.00.

3. The maximum payout for all games is AUD 50,000.00 per spin or AUD 100,000.00 per round.

Wagering Requirements:

1. All bonuses and promotions at Cosmo Casino are subject to a wagering requirement of 40x the bonus amount.

2. The wagering requirement must be met within 30 days of receiving the bonus, or the bonus will expire.

3. Certain games, such as pokies, contribute 100% towards the wagering requirement, while other games, such as table games, contribute 20% or less.

Important Notes:

1. The maximum bet allowed while playing with an active bonus is AUD 5.00 per spin or AUD 10.00 per round.

2. The maximum payout for all games is AUD 50,000.00 per spin or AUD 100,000.00 per round, regardless of the bonus amount.

3. Any attempt to manipulate or exploit the system, including but not limited to, using multiple accounts or bonus hunting, will result in the immediate closure of your account and the confiscation of any winnings.

By playing at Cosmo Casino, you acknowledge that you have read, understood, and agreed to these terms and conditions, including the wagering requirements and gameplay terms.

Withdrawal and Cancellation Policies

Cosmo Online Casino in Australia is committed to providing a secure and transparent gaming experience for all its players. As part of this commitment, we have established clear policies for withdrawals and cancellations, which are outlined below.

Withdrawal Policy:

At Cosmo Online Casino, we understand that players may need to withdraw their funds at any time. To facilitate this, we have implemented a withdrawal policy that is designed to be fast, secure, and transparent. Here are the key details:

• Withdrawal requests can be made at any time, subject to the minimum withdrawal amount of $20.
• Withdrawals will be processed within 24-48 hours of receipt of the request.
• Withdrawals will be made via the same payment method used to deposit funds, unless otherwise specified by the player.
• Cosmo Online Casino reserves the right to request additional documentation to verify the player’s identity and/or payment method.
• Withdrawals will be subject to a 2.5% fee, which will be deducted from the withdrawal amount.

Cancellation Policy:

In the event that a player wishes to cancel their account, we have established a clear cancellation policy to ensure a smooth and hassle-free process. Here are the key details:

• Cancellation requests can be made at any time by contacting our customer support team.
• Upon receipt of a cancellation request, we will immediately freeze the player’s account and prevent any further transactions.
• We will then initiate a refund of the player’s remaining balance, minus any outstanding debts or fees.
• Cosmo Online Casino reserves the right to request additional documentation to verify the player’s identity and/or payment method prior to processing the refund.

Important Notes:

All withdrawal and cancellation requests are subject to our standard terms and conditions, which can be found on our website.

Cosmo Online Casino reserves the right to modify or update these policies at any time, without prior notice.

In the event of any disputes or issues arising from the withdrawal or cancellation process, our customer support team will be happy to assist and resolve the matter in a fair and transparent manner.